Apple said its updates were intended to prevent aging batteries from causing the phones to malfunction." The class action lawsuit claimed Apple capped performance on older iPhones to encourage consumers to upgrade. "Apple will pay up to $500 million to end a lawsuit claiming it intentionally slowed down iPhones. ![]() So, please see the pasted info below, as this isn't a new phenomenon: I think the mods and employees on here are told not to respond to this thread anymore because were done and look at us as a bunch of misfits but they fail on that the Arlo, Arlo pro and pro 2 financed you to build on your product line and you dropped us and that is very low for you to do and extremely bad business.Īs far as CEO Matt McRae I think you would screw customers over if you ran a snowball stand.Īrlo Pro. Hey Arlo if it was not for the customer you wouldn't be around. I hope there not thinking we will upgrade to the pro3 or ultra because THATS not going to happen at least for me, this company is one of the worst run company I have ever seen for one they don't care about the quality of there product and two they don't care about the customer. Like I said Arlo does not want us around anymore due to us be a unpaid subscription and they dropped us like a bad habit and want to phase us out. Well here it is on 6-12-20 and STILL no fix, my videos are still fuzzy and not sharp anymore like they use to be. You think you would want 4.25 million registered accounts but it seems your actions as a company are directly contradictory to the success of your platform. I won't even go into motion detection where cameras sense motion for no apparent reason or don't pick up motion of objects directly in front of the camera.ĪRLO it's your job to prepare for growth without sacrificing the needs and wants or your customers who keep you in business. Contrasts between light and dark, zooming, and finer textures such as grass most definitely need fixed. It seems that for some users, particularly those with cameras in high-traffic areas, the dynamic video compression resulted in poor video quality, so we’ve updated the software to improve the variable video compression algorithm".ĬOMMENTS: My video quality has improved over what it was. To maintain a platform of this size, we continually review and adjust our variable video compression, which optimizes the size of videos transmitted to and from our platform. "With more than 4.25 million registered accounts serving up more than 144 million video events a day, Arlo has become a massive platform, users rely on every day, one that now also delivers AI and computer vision processing. ![]() Please see the response below from our Engineering team as to why the video quality is not entirely the same as before. Latest from my service request with level 2 ARLO Support.
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